Chambers Creek Survey FacebookThis field is for validation purposes and should be left unchanged.How satisfied are you with your internet services through Wellcom?(Required) Highly Satisfied Satisfied Neutral Dissatisfied Highly Dissatisfied Was your internet service move-in ready (installed and activated when you moved in)?(Required) Yes No Not Sure How satisfied were you with the initial process of creating your internet account and activating your internet services?(Required) Highly Satisfied Satisfied Neutral Dissatisfied Highly Dissatisfied Are you aware that Wellcom has a dedicated internet concierge to assist you?(Required) Yes No How would you rate the reliability of your internet connection?(Required) Excellent Very Good Good Poor Very Poor How satisfied are you with your Internet Speed?(Required) Highly Satisfied Satisfied Neutral Dissatisfied Highly Dissatisfied How satisfied are you with your Wi-Fi connection?(Required) Highly Satisfied Satisfied Neutral Dissatisfied Highly Dissatisfied Where is your Wi-Fi router currently located? In a downstairs closet In a downstairs room centrally located within the house In a downstairs room cornering the house Upstairs In multiple rooms (e.g., mesh network) Not sure Have you experienced any connections issues or service interruptions in the past 6 months?(Required) Yes No Have you ever reported a service-related issue to Wellcom?(Required) Yes No If yes, how satisfied were you with the response time?(Required) Highly Satisfied Satisfied Neutral Dissatisfied Highly Dissatisfied If yes, how satisfied were you with their ability to resolve your issue?(Required) Highly Satisfied Satisfied Neutral Dissatisfied Highly Dissatisfied How many devices (computers, smartphones, smart devices, TVs, etc.) do you typically connect to the internet at once? 1-3 4-7 7-10 More than 10 What best describes your internet usage? (check all that apply) Basic browsing and emails Streaming movies and TV shows Online gaming Work from home/online meetings Large file uploads/downloads Please leave any additional comments.Name(Required) First Last Address(Required) Street Address Would you like us to contact you to resolve any concerns or issues? Yes No How would you like to be contacted? Phone Email Please enter your phone number:Please enter your email address:
